Shaka Labs Ltd
Affiliate Program Terms
How Shaka partners earn 30% of referred client payments and get paid in Rwandan francs.
Agreement
These Affiliate Program Terms (“Program Terms”) are a contract between you and Shaka Labs Ltd for the Shaka partner program. They are effective 23 August 2026 and sit alongside the Terms of Service, Privacy Policy, and Refund Policy. If they conflict with the Terms of Service on program mechanics, these Program Terms prevail for partner activity.
By creating a partner account or sharing a referral link, you agree to these Program Terms. You are an independent contractor, not an employee, agent, or joint venturer of Shaka Labs Ltd. You may not bind us or speak as us.
Who we are
Shaka Labs Ltd operates Shaka from Kigali, Republic of Rwanda. Questions: info@shaka.rw or +250 799 762 749. The public site is shaka.rw.
Commission
You earn 30% of each successful organisation plan payment (monthly or yearly Mobile Money checkout) made by a client organisation first attributed to your link. That includes later renewals and seat upgrades for the same organisation while you remain an active partner.
Commission is calculated on the amount the client paid, in whole Rwandan francs, rounded down. Admin withdrawals, failed or cancelled checkouts, and amounts at or below zero do not earn commission. The rate in force when the payment succeeds is stored on that commission row.
Attribution
The first valid referral that creates or claims an organisation keeps it. Later links do not steal that organisation. A first-party cookie (shaka_ref) may remember your code for 30 days across shaka.rw and mail.shaka.rw. We may also read a ref or via query parameter.
You do not earn on organisations you belong to, payments you make yourself, or a mailbox on the same domain as your partner mailbox. Suspended or unknown codes earn nothing.
Hold, refunds, and payouts
New commissions are held for seven days, then become available. If we refund or reverse the client payment before the commission is paid out, we void the unpaid commission. A commission already paid out is not automatically clawed back in the product; we may set it off against a later payout.
Payouts are in RWF to a Rwanda Mobile Money number via IntouchPay. The minimum payout is 5,000 RWF. You request the full available balance. Network and merchant fees on our side may apply. We may refuse a payout if the merchant balance is insufficient or the phone is invalid.
Conduct
You may not:
- Spam, scrape, or send unsolicited bulk messages about the program.
- Bid on “Shaka”, “Shaka Labs”, or confusingly similar trademarks in paid search or social ads.
- Misrepresent pricing, features, or your relationship with us.
- Use cookie stuffing, forced redirects, or malware.
- Refer yourself or manufacture fake organisations or payments.
We may suspend your account and forfeit unpaid balance for abuse, self-referral, or legal risk.
Changes and termination
We may change the rate or these Program Terms for future attributed payments by posting a new version here. Held and available commissions keep the rate recorded on the row. Either party may stop participating at any time. After suspension or closure, unpaid commissions may be forfeited if we terminate for cause.
Governing law
These Program Terms are governed by the laws of the Republic of Rwanda. Courts of competent jurisdiction in Rwanda have exclusive venue, except that we may seek injunctive relief elsewhere.
Join or manage your account at Partners. Questions: info@shaka.rw or +250 799 762 749.